Privacy Policy

Introduction

Coach Zach Soccer Training ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our soccer training services and website.

Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Player age and training preferences
• Inquiry details and messages

Communication Data

• SMS messages and chat conversations
• Email communications
• Training session scheduling information

How We Use Your Information

• Provide soccer training services and respond to inquiries
• Send appointment reminders and training updates
• Communicate about training programs and pricing
• Improve our services and customer experience

SMS Communications

• Marketing Messages: Information about training programs, pricing, and promotional offers
• Non-Marketing Messages: Appointment reminders, training updates, and service-related communications
• Opt-out: Reply STOP to unsubscribe from SMS messages at any time
• Help: Reply HELP for assistance with SMS communications

Information Sharing and Third Parties

We may share your information only in the following limited circumstances:

• Service Providers: With trusted third-party services (like Twilio for SMS delivery) solely to provide our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a business sale or merger (with notice to you)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

Your Rights

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Opt-out of SMS messages by replying STOP

Children's Privacy

Our services are intended for children under 18 only with parental consent. We collect information about children only with explicit parental permission.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our website.

Contact Us